Thursday, April 01, 2010

Korea-facing Cross-cultural Training

Welcome to this vodcast edition of Everything Korean. I thought it was time for a frank discussion on cross-cultural training for the Korea-facing overseas teams. As I visit organizations, cross-cultural relations vary between Korean and non –Korean teams. In fact, it changes over time.

First, the Korean expat rotation cycle means coordinators and executives are assigned to overseas divisions for 3-5 years. They then return to Korea for reassignment with a replacement expected to take over—often with little preparation. Skills and experience can vary, too. For some this is their first overseas assignment. For most this is the first time they are required to contribute to the decision making process. (In Korea, senior management makes decisions and their teams execute the plan.) BTW, reassignments and transfers can occur at any time, which only adds to the situation.

Your teams vary in experience and skills working with Koreans. For new employees and management, expecting them to adapt quickly and “get it” rarely works. They need training and coaching. Others struggle and need constant support as situations arise. Ongoing training and coaching addresses these challenges, plus give your team members a resource to turn to if needed.

Finally, like in all human relationships interpersonal and communication “people skills” determine how well teams interact. Koreans, like Americans those from Europe, the Middle and Asia Pacifc , vary in “people skills.” BCW programs provide insights, understanding, and time proven cross-cultural skills. Give the team the support they need. And I mentioned we’re here as a resource when a situation or issue surfaces,

In closing please feel to contact us by phone or email to discuss your needs. 1-310-866-3777

This include BCW Korea facing consulting, strategy, and analysis services, too.

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