Hyundai Way: Hyundai
Speed Part 4, A Unique Corporate Culture, Old and New
Part 4 links the Hyundai company’s heritage, culture, and
values—old and new.
Stepping back in Hyundai history, values were shared through
the company motto or in Korean, sa hoon. While exact translations of the Hyundai’s sa hoon may vary, the message is
consistent. Originating with the Founder Chung Ju Yung, these are time-honored,
enduring company standards and qualities of diligence, prudence and harmony.
In fact, incorporate offices of the Group in Korea or around
the world, framed Korean calligraphy of the Hyundai values may be still prominently
displayed. These values are a legacy well worth understanding and are strongly
tied to the Hyundai Way.
Hyundai Sahoon |
The first value is Diligence (geun myeon) 근면
In the workplace this translates to HARD WORK. Hyundai team members recognize that achieving
worthwhile goals requires commitment, determination—and, often, long hours,
especially for a company once rooted in demanding construction and engineering
projects.
Next is Prudence (geom so) 검소
Wise and careful use of resources is a hallmark of Hyundai.
Seeking maximum return with minimum investment of resources is a component of
the Hyundai success model.
And finally, Harmony (chin ae) 친애
Teamwork, especially in times of growth and stress, requires
strong collaboration and cooperation with family-like solidarity leading to
success.
Complementing the sahoon
legacy, Hyundai’s core principles have great value today by driving and
aligning organizational behavior. They include:
1. Innovative thinking
Within Hyundai, this means to
create “something out of nothing.” Hyundai has a rich heritage of
entrepreneurial innovation. In action this is future-leaning innovative thinking,
especially when faced with challenges.
2. Risk-taking
For Hyundai teams this means to
take bold action. They seek opportunity and then take action while assuming
ownership and responsibility.
3. Can Do Attitude
The company has a heritage for doing
what others have said is impossible. This “Can Do” attitude means attacking
challenges with 110% commitment through
strong will to overcome obstacles. In Korean this is referred to as Ha myeon dwaen da, which translated
means, “Even if it’s impossible, it’s
still possible.”
Together For A Better
Future
Building upon legacy values and principles, in 2011 the Hyundai
Motor Group updated the organization’s management philosophy, core values and
vision to meet the challenges of an ever-growing international business. To
briefly summarize, they include:
1. Management Philosophy
“ Realize the dreams of mankind by
creating a new future through ingenious thinking and continuously challenging
new frontiers.”
2. Core Values
“ The five core values we have
defined as part of our new corporate philosophy are tenets that have existed
throughout our history, and are principles that all employees promise to foster
in our organization.”
To better communicate the core values, iconic were also crafted
as easily understood representations
Core Value Icons
Challenge: up arrows pointing toward
higher goals
Collaboration: Two people shoulder
to shoulder, moving forward together
Customer: A thumbs-up representing
our priority on the customer
Globality: A globe that represents
our will to embrace the world
People: Individuals continually
growing to reach their full potential
3. Vision
Group wide and division level vision
slogans and statements were also introduced, including:
The Hyundai Group Vision Slogan: “Together
for a better future”
A Group Vision Statement: “The
Hyundai Motor Group aims to create ultimate value and promote harmonious growth
for all stakeholders through eco-friendly management and respect for mankind.”
And a specific Automotive Division Vision
statement: “Lifetime partners in automobiles and beyond.”
Linking the Past,
Present and Future
When considering the company’s founding legacies of core
values and principles and the Group’s new management philosophy, values and vision,
we gain a deeper insight into the ever-evolving Hyundai Way. In many cases the
new values and vision reaffirm the time-proven legacy values, such as “create
something out of nothing,” “embrace every opportunity,” “achieve our goals with
passion and ingenious thinking,” “Move with ‘Hyundai Speed’,” and “Make the
impossible possible with ‘Can-do’ thinking.”
In contrast, some of the new core
values, “Collaboration”, for example, show
how the values have been re-defined to meet the needs of a global organization.
Unlike the Korean top down management style of the past, the
new value Collaboration looks to build synergy, encourage a sense of
togetherness, and foster mutual communication and cooperation within the
company and with business partners.
To conclude, core values and principles past and present
provide a framework for better understanding HMC corporate culture. The Hyundai
Way is a mindset as well as a way to view and execute a project or tackle a
problem. Incorporating this outlook into the workday aligns teams and management to move Hyundai
forward in the quest for innovation, quality, market share, and consumer
satisfaction.
In Part 5 we will look
at the Hyundai Way’s influence on the
company’s management styles. (In case you missed Part 1, there are a number of
Hyundai management styles.) Those working with Korean teams from Hyundai, Kia,
MOBIS, and the affiliates will quickly recognize these methods and practices—once they are pointed
out!
Copyright 2014
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