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Showing posts from March, 2020

South Korea’s HANCOM Group and Naver Business Platform Donate AI Call Center System to Overcome COVID-19

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In Korea, HANCOM Group will offer Hancom AI Check 25, its outbound AI call center, free-of-charge and fully support expenses for installing the system. NBP will provide for free high-performance cloud infrastructure for the stable operation of AI call center The HANCOM Group will offer its AI Call Center platform and full support in Korea including all expenses required for installing the system. Equally, NBP will donate its high-performance cloud infrastructure for the stable operation of monitoring services. Hancom is also considering the introduction of an English version Hancom AI Check 25 into the U.S. market through its local subsidiary in Silicon Valley. For more info, please contact. donsoutherton@koreabcw.com Don

Korea Facing Thoughts, Part 2 with Many Going Remote

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Don Southerton To add to the previous well-read Post. ( See below) With many now working Remote and many reaching out, here is the best way for us to connect.   https://go.oncehub.com/DonSoutherton If times are a challenge or you have an urgent need to talk, text me and we can connect.   310-866-3777 Don Like you, I miss meeting in person, travel and much of the daily routine. That said, after more than a decade + of 24/7 virtual and online support for teams in Korea, North America and worldwide, technology today allows us to stay very well connected. I do however recognize the uncertainty most are experiencing and have blocked off time in my schedule to not only catch up with teams and leadership but feel free to reach out as a sounding board and for a strategic, culturally savvy perspective.  Here are a few examples… but not limited to these :) 1.     Short term how will Korea HQ's' team and leadership respond gl...

Tackling Korea Facing Business Under Coronavirus

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Don Southerton 2020 To stay proactive here are some of my thoughts for Thursday, March 19, 2020 Like you, I miss meeting in person, travel and much of the daily routine. That said, after more than a decade + of 24/7 virtual and online support for teams in Korea, North America and worldwide, technology today allows us to stay very well connected. I do however recognize the uncertainty most are experiencing and have blocked off time in my schedule to not only catch up with teams and leadership but feel free to reach out as a sounding board and for a strategic, culturally savvy perspective.  Here are a few examples… but not limited to these :) 1.     Short term how will Korea HQ's' team and leadership respond globally vs, in their own Domestic market?  i.e. Will HQ work to maintain their Korean workforce,  but mandate overseas operations cut employment, budgets, etc.  2.     As a caveat, what countermeasures can global subsidiaries reco...