Korean mobile phones have topped a U.S. consumer satisfaction survey in design, function and durability.
The annual J.D. Power and Associates survey announced Thursday saw LG Electronics come first overall and Samsung Electronics third.
The study measured the satisfaction of some 17,000 customers who owned their handset for more than two years in five categories: design, operation, features, durability, and battery function. LG Electronics garnered 107 points with top marks for design and battery function while Samsung gained 104 points.
The world’s largest and second-largest mobile phone makers Nokia and Motorola lagged behind, gaining only a mediocre 91 and 96 points, below the average mark of 97.
Samsung and LG ranked second and third in last year’s survey.
An LG Electronics official said, We command the largest share in the U.S. CDMA mobile phone market and our GSM-type phones are also gaining growing popularity. He said the company expects to make strides in the third generation WCDMA phone market too when the technology takes off around the end of this year.
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