Korean Business: Challenges and Solutions 50 Workplace Hints, #2 Managing Expectations
For my next book working title, Korean Business: Challenges and Solutions 50 Workplace Hints,” I’ll be sharing pre-publication some of my most timely and relevant commentaries. I’d appreciate any feedback or your thoughts, too. This week #2 Managing Expectations I am often asked to assist with Korea-facing business ventures. This is usually a North American firm just entering the Korean market or a Western company already with operations in Korea. I am also asked to support top Korean Groups with their overseas operations. Most often Korean and Western senior leadership teams did a great job of gaining mutual trust. Both negotiated well. The deal is signed and it's time to perform. Sadly, the honeymoon is over. Challenges arise, and what appeared to be clear expectations can now seem murky with poor alignment and weak communications. Why? There are several reasons. One is that teams that meet, bond, and nego...